(405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. Sacramento Regional Office (California) (Recommendation 4), The Inspector General should develop and implement a workforce plan that translates DHS OIG's strategic priorities into skill sets and competencies and identifies strategies for meeting those workforce needs. 1999 Bryan Street, Suite 1440 several of OIG's 31 field locations to assist in investigating CBP-related employee misconduct allegations. The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. In January 2023, DHS OIG issued an updated report review directive. Fax: (202) 616-2051, Phone: (202) 616-4760 HHS Region 9 - San Francisco directly serves state and local organizations in Arizona, California, Hawaii, Nevada, American Samoa, Commonwealth of the Northern Mariana Islands, Federated States of Micronesia, Guam, Marshall Islands, and Republic of Palau. In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. Office of Counsel (OC) Suite 400 875 15th Street, N.W. Before sharing sensitive information, make sure youre on a federal government site. These cooperative relationships ensure that our individual efforts are not in conflict and are properly coordinated. Drive transformative change to improve DHS programs and operations and promote a safer homeland. 245 Murray Lane SW Need help applying for benefits online? OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future. Operations Support Division 1301 Constitution Ave. NW WJC West, Room B410 Washington, DC 20004 (202) 566 . Region covers Connecticut, Delaware, Maine. GAO was asked to review DHS OIG's management and operations. Information on how to send mail to the Department of Homeland Security. (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. A .gov website belongs to an official government organization in the United States. Information and guidance about COVID-19 is available at coronavirus.gov. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Fax: (713) 718-4706, Phone: (818) 863-1901 (916) 930-2388 Fax: (313) 226-4006, Phone: (915) 745-1654 Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Fax: (215) 717-2981, Phone: (415) 355-2700 > HHS Regional Offices. The other policy would establish the DHS OIG quality control and assurance program. Department of Homeland Security Office of Inspector General Strategic Plan 2022 2026, Semiannual Report to the Congress April 1, 2022 - September 30, 2022, Testimony of Inspector General, Dr. Joseph V. Cuffari Before the Permanent Subcommittee on Investigations, Committee on Senate Homeland Security and Governmental Affairs United States Senate Medical Mistreatment of Women in ICE Detention, OIG-23-18 - Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana. A .gov website belongs to an official government organization in the United States. (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work. Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Home Suite 30.450 Atlanta, GA 30303 Location details (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. Looking for U.S. government information and services? OIG Strategic Plan Department of Homeland Security Office of Inspector General Strategic Plan 2022 - 2026 0 1 2 3 4 Previous Pause Next COVID-19 Update Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. Listing of key contacts organized by component agency. Main Navigation. Office Directory OIG Hotline FOIA Headquarters Office of the Inspector General U.S. Department of Justice Office of the Inspector General 950 Pennsylvania Avenue NW Washington, D.C. 20530 Phone: 202-514-3435 Fax: (202) 616-9881 Office of the General Counsel U.S. Department of Justice Office of the Inspector General Office of the General Counsel Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. Western Region DHS OIG agreed with this recommendation. (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. If you have contacted other . DHS Mailing Address Media Contacts Media inquiries and department press contacts. In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. Teri Lewis, Assistant Regional Inspector General for Audit No. (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. To provide independent oversight and promote excellence, integrity, and accountability within DHS. EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. Michele Weaver-Dugan, Regional Inspector General for Audit provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and Below you fill find contact information for those offices. HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Check-In Office. Yes No It has not established roles and responsibilities for an organization-wide quality assurance program. DHS OIG has made progress in developing these key organizational performance management documents in recent years. > About Washington, DC 20528-0305. Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. Children and Youth (Recommendation 2), The Inspector General should develop and implement an annual work planning process, as part of a risk-based planning system, that identifies the activities to audit, inspect, or evaluate. Having a current performance management policy will better position DHS OIG to maintain a workforce that collectively possesses the core competencies needed to accomplish its mission. Please note: If you know of or suspect fraud, waste, abuse, or criminal activity involving U.S. Department of Education funds, programs, or operations, please contact our OIG Hotline (available 24 hours a day/7 days a week). NOTE: If you choose to file a complaint via the mail and include documents supporting your allegation, do not send original documents, as they will not be returned. (800) 869-4499 Congress enacted the Inspector General Act of 1978 to ensure integrity and efficiency in government. In June 2021, we reported that DHS OIG had a July 2019 directive about strategic planning, however DHS OIG had not been implementing the directive to develop strategic plans or other organizational performance management processes. Gary Whitman, Acting Regional Inspector General for Audit Fax: (617) 748-3965, Phone: (312) 886-7050 DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. Myra Hamilton, Acting Regional Inspector General for Audit 1-401-421-7005. About Us . In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. In September 2022, officials said they expect to complete work on a workforce plan by December 2022. GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. DHS OIG agreed with this recommendation. We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Report Incidents The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations. OIG's Role 200 Independence Avenue, S.W. (Recommendation 18), The Inspector General should update its report review directive, including reviewer roles, responsibilities, and time frames, for draft and final reviews of Office of Audits and Office of Special Reviews and Evaluations work. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. Southernwestern Region DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 Region covers Arkansas, Louisiana, Oklahoma, and Texas. DHS Office Locations DHS Office Locations Skip the trip, apply online! > Agencies Official websites use .gov DHS OIG agreed with this recommendation. An official website of the United States government. Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. We will continue to monitor DHS OIG's efforts to address this recommendation. Published: Jun 03, 2021. The headquarters also houses the main administrative and support staff . In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. Please direct all Congressional inquiries to OLA. In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. OIG (OA) Field Office. 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. (215) 656-6900 Address. To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. An active investigation continues on Relator's other complaints. As we reported in June 2021, DHS OIG had taken steps to deliver performance management training, including training for supervisors in the summer and fall of 2020 and training for new hires from November 2020 through January 2021. These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. In February 2022, officials said that DHS OIG's Office of Innovation has implemented a shared tracking tool for monitoring tasks related to GAO's recommendations. Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) I was also the lead tech agent for the Albany, NY . Doral Hill, Assistant Regional Inspector General for Audit, Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania) COVID-19 Weekly Update 3-1-2023 03/01/2023 . Kansas City, MO 64106 Fax: (703) 413-1833, Phone: (404) 331-5928 A lock Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. DHS OIG agreed with this recommendation. > IEA Fax: (703) 413-1833, Phone: (703) 413-1865 A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Atlanta, GA 30303 Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. Email. Open

Actions to satisfy the intent of the recommendation have not been taken or are being planned.

, Open Partially Addressed

Actions that partially satisfy the intent of the recommendation have been taken.

, Closed Implemented

Actions that satisfy the intent of the recommendation have been taken.

, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. Eastern Region Fax: (415) 503-1417, Phone: (703) 413-1835 Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 An official website of the United States government. DHS OIG agreed with this recommendation. Washington, D.C. 20201 Fax: (303) 335-4002, Phone: (313) 226-4005 In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. 230 South Dearborn Suite 3964 U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. The Wannamaker Building DHS OIG agreed with this recommendation. Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. Washington, DC 20528-0305, Report Corruption, Fraud, Waste,Abuse, Mismanagement Or Misconduct, DHS Office of Inspector General/MAIL STOP 0305 Atlanta Resident Office Atlanta Federal Center 61 Forsyth St. SW Suite 16T94 Atlanta, GA 30303Phone: (470) 645-6000Fax: (404) 331-3338 Boston Field Office Thomas P. O'Neill Federal Bldg.10 Causeway St.Suite 1001Boston, MA 02222Phone: (617) 565-8200Fax: (617) 565-8222 Bridgeport Resident Office Brian McMahon U.S. We will continue to monitor DHS OIG's efforts to address this recommendation. Field Office Location. (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. About Us . We will continue to monitor DHS OIG's efforts to address this recommendation. Official websites use .gov Region 3 Call 1-866-DHS-2-ICE to report suspicious activity Report Crime.

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