My tickets are in The O2 Venue App, what does this mean? If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Select the tickets to transfer and enter the recipient's information. The gig has not been cancelled we just chose not to go. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Use the same email you use on StubHub. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Transferring AXS tickets to a friend : StubHub Also, to make it even more . Yes If your friend already has an AXS account, the tickets will be transferred instantaneously. Transfer Tickets - AXS Help Center Follow the steps below to access the tickets: Did you find it helpful? No. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Easy! So you can sell on StubHub or any other way you find. You will enter your community username and new password and done! AXS Mobile ID Ticketing FAQs | T-Mobile Arena Nope. i assume they will try to get me to receive the tickets using axs again. Upcoming. When fans have tickets they cant use, they list them for other fans to buy. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. It depends. Can seats be transferred to someone who doesnt have an AXS account? This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. No, tickets must be scanned through the Rockets App or the AXS App. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. We are changing the way you register and sign-in to the StubHub Community. No. AXS Mobile ID allows for convenience, flexibility and security. Did you find it helpful? Reddit and its partners use cookies and similar technologies to provide you with a better experience. On the review page, click the Transfer button to send the tickets. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Show was postponed from June 2020 to July 2021 due to covid. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Is there any way to get any assistance? SOLD TICKETS VIA AXS. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Apparently it is actually AXS? 2023 Crypto.com Arena. | Customer service all the way to your seat, 2000-2022 StubHub. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. may not be valid. It got postponed and now we all cant go. On the review page, click the Transfer button to send the tickets. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. and our Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. I bought two tickets to a New York Islanders game at Nassau Coliseum. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. What are my options here? I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. After the switch, you will enter the email address you use to access the community in order to reset your password. No paper tickets required. Thanks! Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Usually there is a waiting period of a few weeks. Press question mark to learn the rest of the keyboard shortcuts. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. | Why did the venue decide to use AXS Mobile ID? Sorry we couldn't be helpful. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. The game is in 36 hours. When its time for the event, they can open the app to show their tickets on their phone. On the Review page, click the List Tickets button to finish. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. may not be valid. After that, the tickets will be theirs to use with the AXS app. I had flown from TX to NY for this show with my friend. All rights reserved. Many fans find it best to TRANSFER the seats to their guests prior to the event. I can't see my tickets in the AXS app - AXS Help Centre All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. When I sell tickets, do I have to deal with the buyer? Cookie Notice it must be some garage shop with three programmers. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Its up to you! When listing tickets, you decide how long your listing will be available for others to buy. Danielle is the author of this solution article. Cookie Notice Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Your AXS Mobile ID ticket will now show up. I purchased tickets for a concert back in February. You will enter your community username and new password and done! Tix originally purchased Spring 2020, was postponed until today 7/31/21. On the review page, click the Transfer button to send the tickets. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Yes After that, the tickets will be theirs to use with the AXS app. How do I accept and access tickets sent through AXS? This will bring you to the page to confirm the correct email associated with the order. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Sign into your AXS Account and click Listings. Click the Transfer button next to the event in your AXS account. Customer service all the way to your seat, 2000-2022 StubHub. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. AXS Tickets app not working? crashes or has problems? - JustUseApp I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. After completing the account information, you may buy, sell or manage any seats in your account. AXS handles payment and delivery so buyers and sellers never interact with each other. Transfer tickets to friends (for select events). Yes No Still Need Help? Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. You should see something to transfer. Can seats be transferred to someone who doesnt have an AXS account? SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. I have a problem with AXS Tickets Are you having issues? I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Review listing information and choose Credit Card for payout. Have mobile tickets and cannot find barcode. Terms of Service | Updated a few days later TL;DR: Call the merchant that issued the tickets. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Present the scannable QR code at the door for entry to Toyota Center. I was never able to get ahold of SH again. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. They should be able to tell you if the tickets are active. Article. Ask the Community Contact Support Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. I purchased tickets for a concert back in February. Otherwise you have until your friend creates an account to cancel the transfer. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Privacy Policy. Just follow the simple steps to make the tickets officially yours. After the switch, you will enter the email address you use to access the community in order to reset your password. After completing the account information, you may buy, sell or manage any seats in your account. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. For more information, please see our i will not book anything on stub hub as a result. Most mobile transfer tickets will not be immediately available. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. To view your AXS Mobile ID tickets click on your initials in the middle. The tickets will be delivered to the buyer automatically. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. What is transfer? StubHub told me to call AXS and let them know this was due to the show being postponed. There is no fee for transferring seats and you are allowed unlimited transfers. When listing tickets, you decide how long your listing will be available for others to buy. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Stubhub tix not transferred to AXS acct, show is tonight How do I accept and access mobile transfer tickets? - SeatGeek Theyll just have to create an AXS account to claim their tickets. OR. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Tickets Not Showing Up In AXS Hello! The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Theyll also need to get the AXS app. You may also review your transfers and purchase history at AXS.com. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Yes. After logging into the app, verify the tickets are available in the app. Click yes, retract now.And youre done! it never happened. When I sell tickets, do I have to deal with the buyer? If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Stubhub assured me my tickets would be available. You'll then be asked to review the transfer. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Tickets Not Showing Up In AXS - StubHub Community Yep! Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). They said they would get in contact with the seller and have the tickets transferred over. This is the QR code you will display upon entering the venue. Was wondering if you had any update on how yours is going? Many fans find it best to TRANSFER the seats to their guests prior to the event. We are changing the way you register and sign-in to the StubHub Community. AXS App FAQ | Crypto.com Arena If you do not currently have an AXS account you will be instructed to create one during your purchase.

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