From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. This chic 5-star Jw Marriott Essex House New York New York City is set 1.3 miles away from Empire State Building. All products are independently selected by our writers and editors. We were the first guests, Marina B. said: HIGHLY RECOMMENDED! Book JW Marriott Essex House New York, New York City on Tripadvisor: See 2,366 traveler reviews, 1,095 candid photos, and great deals for JW Marriott Essex House New York, ranked #305 of 520 hotels in New York City and rated 4 of 5 at Tripadvisor. maytef245, Thank you for taking the time to let us know about your experience while staying with us. If you buy something through our links, Oyster may earn an affiliate commission. We hope to welcome you back on the next trip to NYC, we have made some significant changes since Memorial Day and our increase of associates are also so happy to see our most valued guests traveling. Run run run away!! Which languages are spoken by the staff at JW Marriott Essex House New York? East West Coast Girl C. said: Although the attention to detail is terrific i.e. JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. My husband and I arrived around 10 am the next morning to check in. Popular attractions Rockefeller Center and Broadway are located nearby. What has ensued since then is absolutely absurd. What are some of the property amenities at JW Marriott Essex House New York? As of 28 Dec 2022, prices found for a 1-night stay for 2 adults at JW Marriott Essex House New York on 8 Jan 2023 start from CA $510, excluding taxes and fees. Where are corporate standards? They followed Covid protocol seriously, thats for the safety of everyone They offered free coffee and drinks , fresh fruits and energy bars , yogurt and all . Thanks JWMEH! Sure enough, there were bogus charges. Sheryl Crowhas been photographed walking out of the golden doors, andAngelina Jolieis rumored to own a penthouse here. Fact or Fakeout: $500,000 Hotel Packages, Vegas Wedding Chapels, and More! Treat yourself to SOUTHGATE Bar & Restaurant for on-site dining and mouthwatering American cuisine. This is a complimentary event but RSVP is requested: nycexreservationpackages@marriott.com. 160 Central Park S, New York, NY, 10019, United States The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Upon arrival, the hotel had no bellman to help with luggage.Also this alleged five star hotel has almost no service. However, only suites have coffeemakers (free coffee is available in the lobby), and both internet access and safes are an extra charge. Bed was comfortable enough, towels were nice. Strategically situated in Midtown West, allowing you access and proximity to local attractions and sights. What a treat and I cant wait to be back. With marathons picking up speed and popularity across the globe, were happy to call the host of one of the most popular The New York City Marathon home. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. Find rooms from $37 to $7,502 at JW Marriott Essex House New York. She then called me back approxiately 20 minutes later to tell me my entire booking was on points. The JW Marriott Essex House's premier, SOUTHGATE Bar and Restaurant is named after the iconic hotel's location on the southernmost part of Central Park. It was roomy with plenty of natural light filtering in from the windows. Some guests have reported some maintenance issues in units that were not fully renovated in 2017, including peeling wallpaper and water damage. Enjoy light fare from our late night menu. Finally our third room was acceptable but we had other problems. This July was horrendous. The staff all look very professional and address you by your name, very personalized. HotelsCombined considers JW Marriott Essex House New York to be a good deal if you're looking to stay at a 5 stars hotel in New York. There was a covid breakfast at no additional charge. The Essex House is located just across the street from, and on the southern edge of, New York's magnificent Central Park. Adjacent is the 24-hour fitness center that, although it is rather compact, offers a good array of cardio and strength-training machines. We still do have our Marriott platinum status. Directly opposite the hotel is Central Park,. I am sorry if this was missed during the booking of your reservation, we try to be as transparent as possible since we understand how important these amenities are to our most valued travelers. Being across the street from Central Park is great, but this hotel staff truly made this visit memorable for my son. Gary understands the secret to the hospitality business: Make every guest feel special! Ask Numiswino about JW Marriott Essex House New York, Ask raeese2015 about JW Marriott Essex House New York, Courtyard New York Manhattan / Times Square, We compared the lowest prices from 7 websites, We compared the lowest prices from 6 websites, Hampton Inn Manhattan / Times Square Central, We compared the lowest prices from 5 websites, Courtyard by Marriott New York Manhattan/Central Park, We compared the lowest prices from 8 websites. Please feel free to contact me to discuss in more detail laura.burton@marriott.com Thank you. (Who are we kidding? Is parking available at JW Marriott Essex House New York? This response is the subjective opinion of the management representative and not of Tripadvisor LLC. If you're a regular Marriott property during the pandemic and charging $125/nt, then I really don't expect anything more than a clean room. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. A historic Manhattan landmark and timeless Art-Deco classic, The Essex House, a JW Marriott Hotel, offers an unparalleled living experience. The hotel charges a daily resort fee per room that includes credit for the spa, for laundry services, and for food and drinks. We hope our outlets will be reopened in time for your next visit. We went to the front desk they gave us another room. Each features two spacious bedrooms, lavish living areas, ornate, spa-style bathrooms, Art Deco craftsmanship, and private terraces with stunning views of Manhattan and Central Park. When we arrived we were greeted by the wonderful staff, and at breakfast and around the hotel the staff were all super friendly and chatty too. Excellent location across the street from Central Park, Within two blocks of nine subway lines and several buses, Stylish rooms with pillow-top mattresses, minibars, and flat-screen TVs, Some rooms and suites have wonderful Central Park views, Excellent spa offers body treatments and salon services, Small 24-hour fitness center with cardio and strength-training machines, Casual American restaurant off the lobby, plus 24-hour room service, Extensive flexible meeting space, business center, and catering services, Executive Lounge offers free breakfast, hors doeuvres, and non-alcoholic drinks, Pets welcome for a fee; weight restrictions apply, Some rooms are showing wear and/or have mediocre views, Only suites have coffeemakers (free coffee available in the lobby), Smallish entry-level rooms (common in New York City). We were only there for 2 nights for family wedding. The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. The JW Marriott Essex House (commonly known as the Essex House) is a luxury hotel at 160 Central Park South in Midtown Manhattan, New York City, at the southern border of Central Park. the location is beyond fabulous. Executive lounge was the most bare I have ever seen at a Marriott. Essex House told me that I booked the room on a AAA cash rate. Starts and ends in the lobby. Open for Standard amenities are decent but not outstanding for the price; they include large flat-screen TVs with premium cable channels, air-conditioning, robes, slippers, iPod docks, and minibars. There was no staff for the front desk, with one person and 30 people trying to check in. Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. I was VERY surprised to see this room had a shower curtain not even glass paneling for the shower. The restaurant was open limited hours with limited food. Review tags are currently only available for English language reviews. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. The city is full of hotels some towering high on iconic roads and others tucked away on busy pedestrian streets or in sleepy boroughs. I finally received that from them. No problem. Thats why hotels along the route are offering packages to allow, The Viceroy Room at the Viceroy Santa Monica; Los Angeles, CA 1. The hotel restaurant was closed. My wife and I wanted to attend mass our first morning there at a nearby RC church. Booking a hotel can be one of the most daunting elements of a trip to, Introverts are often thought to be shy and timid, though recent studies have shown that this isnt always the case. Show More Select Room 4.3 / 5 Unfortunately, my favorite restaurant in house ( Southgate) is still closed although theres plenty of restaurants nearby, walking distance to the Columbus circle. I had experienced great memories in this iconic place. We were led to believe this was a luxury hotel?! We enjoyed beautiful views and could even see famous Wollman rink in Central Park right from our window! I can hardly imagine anyone who has stayed here ever wanting to come back unless he has a glutton for punishment. Boasting 528 rooms and meals and board games for children, the business hotel is settled in the very heart of the city. Revel in refined luxury at JW Marriott Essex House New York. A place where pursuing your passions is not only welcomed, it's actively encouraged. We finally had the engineer come, and he said oh well the heat is off in the hotel. The heavily touristed crosstown street it sits on, Central Park South, is a mix of high-rise hotels and high-end apartment buildings. We still do have our Marriott platinum status. Which popular attractions are close to JW Marriott Essex House New York? In the Southgate bar we saw former sluggerReggie JacksonandMike Shanahan, former coach of the NFL's Denver Broncos. While sipping our cappuccinos, we missed the barista made brew we are used to almost anywhere in France and Italy and at most upscale hotels in America. We still do have our Marriott platinum status. Experience the recently redesigned spaces and luxury amenities at JW Marriott Essex House New York. I assured her it was not and that I, again, had proof of that. The hotel also offers Internet TV with high-speed access to Netflix, HuluPlus, YouTube and Pandora. Big mistake. Spend your money elsewhere when staying in NYC. Speaking of the menu, the food was absolutely delicious. Many units have large windows overlooking Central Park, but others have views of either the street behind the hotel or a wall. There was a king size bed with a leather clad bed-head plus an ottoman at the foot of the bed. JW Marriott Essex House New York Features, 160 Central Park South, New York City, NY 10019, We had an incredible one-night stay in Essex House for New Years Eve. My 2 night stay at JW Essex House exceeded all expectations. If you would like to reach out to us with your stay information, we would gladly follow up with you to make this right. The Viceroy Santa Monica has partnered with designer Marchesa to offer a $500,000 destination wedding package that includes a Marchesa bridal gown, a 12-setting Lenox china set, and 60 rooms for three nights. My kids were delighted! The coffee was self service with a multi-functional machine to dispense espresso, cappuccino, etc. While the Essex House is among the most expensive hotels in Manhattan, pesky fees abound, including a daily resort fee that doesnt cover in-room Wi-Fi or valet parking. Claim your listing for free to respond to reviews, update your profile and much more. Guests can relax and enjoy a variety of beauty and spa . But service there blew me away! This was a Christmas present for us to celebrate a Wedding anniversary. We do luxury hotel service so much better in the UK. Felt completely safe and secure during my stay. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. Renovated in 2017, JW Marriott Essex House New York offers a full-service spa, a 24-hour gym, and free WiFi in public areas. We hope to turn this into a 5 star stay should you give us an opportunity to turn this around during your next visit to NYC. By proceeding, you agree to our Privacy Policy and Terms of Use. A luxury environment where there are always opportunities for professional growth and recognition. Service was fine and friendly. Also a lie, and I have the confirmation email to prove it. This is the version of our website addressed to speakers of English in the United States. We chose the hotel because it was close to our daughters new apartment. [2] I've been on the phone with Essex House or Marriott Bonvoy almost every day since then while one blames the entire situation on the other person. In hospitality, JW Marriott Team. Prices are subject to change. I swiped my credit card for the standard $150 security fee and proceeded to the room. Our guests praise the helpful staff in our reviews. 160 Central Park South. fraserc907, Thank you for taking the time to let us know about your experience while staying with us. Sure, introverts may relish their alone time, but some just function better in smaller groups or in shorter social periods. JW Marriott Essex House New York offers its guests a full-service spa and a 24-hour fitness center. Lunch Your . They hadn't bothered to refill the tissues in the bathroom from the prior guest. She was clearly new and not well trained. Feb 15, 2023 fraserc907. There's fine dining, a late night menu and room service to keep you fully fueled, as well as PRIMP spa to ensure there's enough relaxation versus city-hustle-and-bustle busyness.

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